Goldleaf - Products: CollectionsManager for Financial Institutions

Overview

Clients

Benefits

Goldleaf LendingNetwork

LineManager

CollectionsManager

IdentificationManager

MarketingManager

Account debtors past due? Now it's easier to get paid!

Overview

Goldleaf offers a reliable and easy-to-use service for getting the money owed to you without alienating your clients. Through our partnership with one of the nation's top 20 licensed collection companies, this service enables you to easily submit accounts for collection online or by fax, and monitor the status of your debtors' payments. There is no out-of-pocket expense; a fee applies only when payment is recovered.

Clients

CollectionsManager is available for any creditor with past due accounts receivable.

Benefits

	No out-of-pocket expense
	Customer data is submitted quickly and easily -- online or fax
	Time-intensive work of collecting past due accounts is outsourced
	Professional collectors are trained, experienced, and assertive
	Recovered amounts are paid to you each month

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Key Features

	Regulatory compliance
	Variety of comprehensive reports
	Vast technology resources available to collectors
	Toll free number
	Litigation assistance

Compliance
Collectors comply with the Fair Debt Collection Practices Act (FDCPA), and all federal and state laws. Ongoing training ensures compliance with changing regulations.

Comprehensive reports

	Account Acknowledgement -- list of accounts received for collection
	Collection Statement -- monthly statements detailing all transactions on accounts
	Address Change Report -- newly discovered names and addresses
	Progress Report -- current status for active accounts
	Cancel Report -- accounts removed from active status
	Statistical Report -- percentage of recovery by month
	Litigation Report -- all accounts under litigation
	Custom report requests are available as needed

Technology resources
The automated collection system, including online skip tracing, provides the most efficient means of quickly contacting debtors. No-answers are called every three hours. Busy signals and redials are called every 10 minutes.

Toll free number
Debtors are more willing to call back to the collection agency's toll free number.

Litigation assistance
Litigation assistance is available if needed for accounts that cannot be recovered by routine collection.

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Work Flow

As soon as you determine that an invoice should be placed for collection:

1.	Complete the customer / invoice form.
2.	Submit the information to the collection agency (via fax or online from Wired).
3.	The collection process begins.
4.	You will receive your funds within 30 days after the end of the month during which the debt payment is posted.

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Affiliations

Membership or participation in the following organizations allows collectors to stay current on industry standards and compliance:

	American Collectors Association
	Coalition of Higher Education Assistance Organizations
	Educational Accounts Receivable Management Association (EARMA)
	Great Plains Collectors Network
	Minnesota Collection Network
	National Association of College and University Business Officers
	National Association of Student Financial Aid Administrators
	National Council of Higher Education Loan Programs
	Region V and VII Private College and Career School Associations
	Wisconsin Association of Student Business Officers and Administrators

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Getting Started

For new clients...
To learn more about CollectionsManager, contact us at 800-235-5584 or

For existing clients using Wired...
To begin using the CollectionsManager service, simply:

1.	Print the CollectionsManager Agreement.
2.	Complete and sign the Agreement.
3.	Fax your Agreement to Goldleaf Implementation at 615-565-3250.
4.	After your setup is complete (usually within three business days), click the Collections link in BusinessManager Wired. The collections form will be enabled, and you can begin submitting past due invoices and receiving your funds.

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